Problmes and Solutions

Here is a list of common problems and their solutions.

Sahafi cannot find pictures when opening

Unlike PICT and Paint pictures, TIFF and EPSF pictures are not incorporated into your Sahafi documents. It's best to store these files in the folder with the Sahafi document that references them. 
When Sahafi can't find the picture, a directory dialog box appears. You can find the file using standard directory dialog box procedures.

Cannot activate Image Control command

Image Control is only available when you select a picture block with the cropping tool and the block contains a grey-level TIFF or RIFF file.

Cannot activate Import Text or Import Graphic command

These commands are only available when you are using the insertion pointer or cropping tool and have clicked inside a text or picture block.

Typefaces jagged on the screen

You are using fonts in sizes that are not installed in the System Folder of your startup disk. Most font manufacturers do not supply screen bitmaps of fonts larger than 24 points.

The baselines on adjacent columns don't match

You are probably using Auto line spacing and have mixed sizes of fonts in the columns. Use fixed leading rather than Auto. You may also have enabled different vertical justification methods for each text block. Check the Specifications dialog box to make sure they are the same.

Words that are tabbed jump to the next line

The tab column spacing is set too narrow. If the distance between a tab stop and the next tab stop in the line or the edge of the text block is too narrow for the word, words push to the next line. Reset the tab stops.

Cannot select an object

The object is probably behind another object. Use the Move Backward or Move To Back command to send the top object behind. If several objects overlap, you may have to choose this command more than once until the desired object is on top and selectable.

Cannot select a rule

Switch to the Double Size view and click on the top of the line. You can switch back to the actual size or reduced view-the line remains selected.

Cannot type text into a text block

The text block may be on top of another object that has Runaround enabled. Select the text block with the pointer tool, then choose Specifications from the Object menu. Click Ignore Runarounds. The text block may also be too small to contain a single line of text. In this case, make the text block larger. In either case, Sahafi saves any text you may have typed, and it appears when the problem is solved.

Text blocks lose their linking

Linking is not maintained when text blocks are cut, copied, and pasted at the pointer tool level, or when they are stored as object glossary items. You must re-link them.

Text does not run around both sides of a graphic

Sahafi can't run around both sides of a graphic. You can try creating two columns of text to create a similar effect.

Cannot make an object the desired size

You may have Snap To enabled, which makes the object automatically align to the current grid or guides. Turn Snap To off. Now you can choose Snap To without accidentally altering the object. You can also use the object's Specifications dialog box to enter exact values for its size and position. When the object is sized and positioned correctly, lock it.

Typefaces appear jagged on the printout

If you are printing to a non-PostScript (QuickDraw) printer, you may be limited in the fonts you can use in a document. Non-PostScript printers which do not have outline font technology can only print high-quality type if the desired font is installed in the system folder of your startup disk. Typefaces designed for bitmapped printers generally look the best on these printers. The PostScript screen fonts are optimized for proper screen display and may not look good when printed on a non-PostScript printer.
If you are printing to a PostScript printer, you may be using a font which is designed for non-PostScript printers or a font whose printer font is not available. For best results, use only PostScript fonts and be sure the printer version of the font is either built into your printer or in the System Folder of your startup disk.

Word and character spacing are different on the printout

If you are printing to a high-resolution PostScript printer, small differences in character widths between the screen version of a PostScript font and the printer version can cause visible differences in the printout. Obtain the full set of screen fonts from your service bureau or directly from Adobe Systems. This set, unlike the screen font set that Apple distributes with its LaserWriters, contains screen fonts for all the built-in printer fonts. Apple provides only the plain versions. The Mac creates the italic, bold, and bold italic versions, resulting in a less accurate screen display.

The wrong font appears on the printout

If you are printing with a PostScript printer, you may have enabled font substitution in the Printer Setup dialog box. See the previous problem.
If you are printing from a different Mac than the document was created on, the font you specified in the document may not be available. Po
stScript printers substitute Courier when the printer version of a font is not available. Be sure you tell your service bureau the fonts in your publication.

Text that is lined up on the screen is wrong on the printout

You may be lining text up by using spaces. The difference in resolution between the screen and your printer may cause minute differences to be magnified. Align text with fixed spaces or with tabs.

Graphics have odd stripes or holes in the printout

You are probably reducing a paint-type graphic that contains dithered patterns. If you can, try other reduction percentages. You may find one that looks better. If you can, resize your graphic in a paint program and use that program's tools to clean it up.

Draw graphics print with wrong fonts

Mac programs identify fonts by one of two methods: by number or by name. Most older programs use the numbering system whereas more recent programs use the font names. If your draw program uses the numbering system and you have installed new fonts or are working with the graphic on a different Mac than it was created in, Sahafi can only guess at the font. Open the PICT file in a graphics program on the same Mac as you are printing from and change the font. Then import it into your Sahafi document again.

Draw objects that have been rescaled don't align properly

When resizing, draw objects maintain their alignment, but because other objects are also larger, the objects may not be in the correct position. For example, if you enlarge a draw object of a word centered in a box, the word remains centered only if it was center-justified in the draw program. Resize draw objects in the draw program and use that program's alignment commands to make sure objects are aligned properly.

Draw graphics don't print properly

In an attempt to add features to their draw programs, some manufacturers include non-standard information in their PICT files. Graphics created with these special features may not print properly on a PostScript printer from Sahafi Print your graphic separately from your graphics program, leaving a space for it in your Sahafi document. Paste it in place. Alternatively, try using your draw program to save the graphic as an EPSF file.

Document fails to print on a PostScript printer

Very complex documents occasionally cause PostScript errors. Restart your printer to clear its memory. Copy and paste your publication into a new document. Simplify your document.

Text or graphics are chopped off at the edges of the page

These objects extend beyond the maximum print area. If possible choose a larger print area from the Printer Setup options, or tile the document.